How to Pass-on Service Charge

As an organiser, you have the flexibility to decide whether you want to cover the service fees yourself or pass them on to your attendees. For paid events, EventBookings allows you to activate the option for purchasers to pay the service fees at checkout.

Follow the steps below to enable this setting:

Step 1: Navigate to the Organizer Dashboard

Log in to your EventBookings account and go to your Organizer Dashboard.

Step 2: Access the Events Section

From the left-hand menu, click on Events to view all your active and draft events.

Step 3: Select Your Targeted Event

Choose the event you want to apply the service charge settings to.

Step 4: Go to the Settings Section

Once inside your event overview, click on the Settings tab.

Step 5: Open the Payment Settings

Click on the drop-down menu under Payment Settings to view additional options.

Step 6: Activate Service Fee Pass-on

Select the option:
“I want the purchaser to pay the service fees when they make the bookings.”

👉 Please note: This option is only available for paid events.

Step 7: Save Your Changes

Finally, click Save to apply the setting. Your attendees will now see the service fee added to their ticket cost during checkout.