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How to Communicate with Attendees Through EventBookings

Need to reach out to your attendees directly? Whether it’s a quick reminder, an update, or a personal thank-you note, EventBookings makes it easy to connect with your guests—right from your event dashboard!

Follow these simple steps to send a message to any attendee:

1. Log in to your EventBookings account and go to your Event Dashboard.

2. Navigate to the Bookings section and select the Bookings tab.

3. Find the specific booking/order you want to contact.

4. Click the three-dot icon next to that order.

5. Select Send Message from the dropdown.

    Now, just:

    • Enter your subject line and message.
    • Click Send Message.

    What the Attendee Receives

    • The attendee will receive your message via email with the subject line:
      “[Your Organisation Name] is trying to reach you via EventBookings.”

    Receiving Attendee Replies

    • If the attendee replies, their response will land directly in your email inbox with the subject:
      “A customer is trying to reach you via EventBookings.”

    This ensures you don’t miss a beat and can keep your event communication smooth and professional.

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