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How to Communicate with Attendees Through EventBookings

Need to reach out to your attendees directly? Whether it’s a quick reminder, an update, or a personal thank-you note, EventBookings makes it easy to connect with your guests—right from your event dashboard!

Follow these simple steps to send a message to any attendee:

  1. Log in to your EventBookings account and go to your Event Dashboard.
  2. Navigate to the Bookings section and select the Bookings tab.
  3. Find the specific booking/order you want to contact.
  4. Click the three-dot icon next to that order.
  5. Select Send Message from the dropdown.

Now, just:

  • Enter your subject line and message.
  • Click Send Message.

What the Attendee Receives

  • The attendee will receive your message via email with the subject line:
    “[Your Organisation Name] is trying to reach you via EventBookings.”

Receiving Attendee Replies

  • If the attendee replies, their response will land directly in your email inbox with the subject:
    “A customer is trying to reach you via EventBookings.”

This ensures you don’t miss a beat and can keep your event communication smooth and professional.

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