How often will I get paid the ticket sales?
Secure Pay: If you select Secure Pay as your payment method, all ticket sales come to EventBookings, then paid into the organisers nominated bank account (minus EventBookings service fee). During the process of setting up your account, the organiser will be presented with the option of a payment schedule! Please allow 5 additional days once payment has processed to show in your account.
Stripe: If you select Stripe as your payment method, all ticket sales go to Stripe. Stripe pays the organiser (minus Stripe's service fee) the first payment within 7 days. Proceeding forward, the organiser can expect to receive payments every 2-3 days into their nominated bank account. You are then billed EventBookings' service fee after the event is completed from your nominated account.
Where do I get help if I need it?
Our dedicated support team are on hand to promptly resolve any issues you may have, by either phone, email or our online contact form. Our Contact Form is https://eventbookings.com/contact-us and phone number is +61 3 8780 4555
How to setup a Stripe account
Overview Each organiser has to setup a Stripe account to collect all the ticket money from customers and for billing purposes. Stripe follows the most easy, simple, and automated process. Organisers receive an email to claim their Stripe account ...
Deleting & refunding tickets
Purpose A booked Tickets can be cancelled, the cancelled tickets go back to the ticket pool and new customer can purchases that ticket from the front end. The refund ticket amount is entered in the Refund column, a notification email is received by ...
Why does EventBookings look changed?
Been with EventBookings from the begining and now confused about why it looks different? Read more to find out why. On the 28th of January, EventBookings upgraded its interface to make it more interactive and easy to use. In addition to this, we have ...
Can I easily share my events page?
Absolutely! The beauty of EventBookings is that you don’t get individual event pages for each event that you create. You will get your own events website where you can have all of your events in the one place! This means that you can promote your own ...