What is EventBookings?

EventBookings is an online event ticketing platform that allows event organisers to create and manage events, sell tickets, and collect payments online. Attendees can browse for events and purchase tickets directly from the EventBookings website.

EventBookings offers a variety of features for event organisers, including:

• Event creation and management: Event organisers can create and manage their events on the EventBookings website. This includes setting up the event details, such as the event name, date, time, location, and ticket types.
• Ticketing: Event organisers can create and sell tickets for their events using EventBookings. They can also set up discounts and promotions and offer refunds and exchanges.
• Payment processing: EventBookings offers a variety of payment processing options, including Stripe and a fully PCI DSS-compliant EventBookings Payment Processor.
• Reporting: Event organisers can generate reports on their events, including ticket sales, attendee demographics, and financial performance.

EventBookings is a popular choice for event organisers of all sizes. It is easy to use and offers a variety of features that can help event organisers save time and money.

Supported Countries

EventBookings supports multiple countries and currencies. Here is the list of all supported countries and fees EventBookings charges:

Your Dashboard

Eventbookings offers you the versatility to make your navigation smoother. For a better understanding, we have divided our Dashboard into two segments.

• Organiser Dashboard
• Event Dashboard

Organiser Dashboard

An organiser dashboard for managing multiple events, bookings, and invitations is a comprehensive tool designed to efficiently coordinate and oversee various events, handle bookings, and manage invitations. This Dashboard is handy for event planners, hospitality professionals, wedding coordinators, and businesses that frequently host or manage multiple events simultaneously.

Where is the Organiser Dashboard?

If you’ve created an event on EventBookings, access your organisation by selecting it from the profile dropdown.

First Glance of Organiser Dashboard

Step into your organisation and the Dashboard greets you with a burst of energy! This vibrant hub of information brings all your hosted events to life, offering a vivid summary of their performance within the displayed time frame. But here’s the fun part: you’re in control! With the click of an arrow key, you can hop through time frames like a time traveller on a mission. By default, it shows you the current month, but you can journey back in time or zoom ahead to the future. It’s your personal time machine!

How do we get the most out of the Organiser Dashboard?

On your left, you will see a navigation panel. This panel has many powerful tools to get the most out of it. Let’s dive into these:

Navigations	Short Description	Learn More!
Events	Lists all created, drafted, and published events.
Reports	Provides detailed insights and reports on events.
My Team	Manage your event team for collaborative management.	My Teams
Contact	Create and manage contact lists for email campaigns.	Create and manage contact list
Organisation Profile	Oversee organisation settings and specifics.	Organiser Profile
Coupons	Set up promotional coupons for event discounts.	Promoting your event
Embedded Widget	Embed a widget for ticket sales on your website.	Promoting your event
Tracking Codes	Add tracking features to monitor event performance.
Payout Details	Set up payment methods for receiving event revenue.
Transaction	Add payment methods for service charge collection.
Subscription	View details of your current subscription plan.

Event Dashboard

The event dashboard is the central hub for orchestrating event planning and execution, offering a meticulous vantage point to oversee and manage every facet of an event efficiently. It’s akin to the cockpit of a meticulously engineered aircraft, where all instruments and controls are within reach, assuring a seamless journey from inception to conclusion.

What can you do with the Event Dashboard

• Event Status and Actions
• Event Performance Metrics
• Email Campaigns
• Coupon Management
• Visitor Insights

Where is the Event Dashboard?

1. Go to your organisation dashboard.
2. Select Events from the left panel.
3. Navigate to the event you want to visit and click on the event title, or select the manage event option from the three-dot menu.
4. You will get directed to the event’s Dashboard, where you will find the following information and actions.

All the following features apply to both virtual and venue events.

Overview of all the functionalities:

Navigations	Description	Learn more!
Bookings	Get a detailed overview of all the bookings for your event. You can manage your bookings by booking list, tickets and waiting list. You can also cancel and refund orders of your attendees.
Insights	Get an overview of your visitors’ or customers’ behaviour trends and interactions with your event. The section displays the insights of the event page, order confirmation, and payment pages. It summarises page view, location overview and demographic overview details.
Information	Set all your event information, including event name, event type, event date-time, and event visibility. You can also add texts, images and videos to display on your event page and add tags to your event to improve event visibility.
Tickets	Create or edit your event tickets here. Choose different ticket types, including single, group and donation. Set the prices and other settings (variations and restrictions) you want to apply.
Settings	Change your booking options, early-bird discounts, coupons, payment settings, ticket settings, or event settings for your events.
Sessions	Create sessions for your event if your event occurs within multiple sessions. Enable the “My event has multiple sessions” option and add the session’s name, image, date, time duration and description.
Order form	Set up an order form using the form editor tool to collect additional data from attendees. You can select templates or create one from scratch and drag and drop form elements on the editor.
Survey form	Use the survey form feature on the event’s dashboard page to take feedback from your attendees. Enable the “I want to create a survey for this event” option. Add questions, select the page where the survey pop-up will appear and update.
Lobby	“Lobby” is a waiting area or virtual space where attendees can gather and prepare before entering the main event. It’s often used to ensure participants have time to check their settings, connect with other attendees, or receive important information before the event officially begins.
Invitations	Change your booking options, early-bird discounts, coupons, payment, ticket, or event settings for your events.
Campaigns	Send event invitations, event reminders, and any other information related to your events to your contacts and attendees.	Email Campaign

EventBookings App

EventBookings mobile app provides an all-in-one solution for event ticketing. With this app, you can easily create events, sell tickets, and explore upcoming events in your area. You can easily find enjoyable activities based on your preferred date, time, and location. Once you purchase your tickets, you can store them securely on your mobile device for hassle-free check-in.

EventBookings also enables you to handle event sales and attendees in one place. You can create and modify events, keep track of ticket sales in real-time, confirm attendance, and monitor attendance live.

With the EventBookings app, you can:

• Directly create events
• Edit event details such as description, ticket types, and quantity while on the go
• Monitor ticket sales with real-time data access
• Make changes to the event listing from any location
• Streamline guest check-in with simple ticket scanning
• Track live attendance for a better understanding of the event’s progress
• Discover popular and new online and venue events
• Receive personalised event suggestions based on interests
• Share events with friends
• Add events to your calendar for future reference
• Purchase and manage tickets
• Use the app to check in, eliminating the need for paper tickets.

EventBookings Scan Station

EventBookings Scan Station got your back on the event day to authenticate event attendees. You can scan event tickets on the go and verify whether the attendee is valid. It helps not just to authenticate attendees; it will keep track of who of your registered attendees have actually attended the event and enable you to make more data-driven decisions.

Once you download and install it from the App Store or the Google Play Store and log in to the app using your EventBookings credentials, you’ll land on a home page like this:

The events from the selected organisation will be presented in ascending order based on their scheduled date and time. The list will exclusively include events categorised as either having a designated venue or events that are still pending confirmation.

Clicking on the Scan button, you can start scanning tickets of the attendees, and upon each successful scanning that authenticates the attendee’s identity, a “Check-In Completed” will appear, displaying all the event details

After successfully scanning the tickets, the total count of attendees who have checked in and those who haven’t will be displayed in brackets. This count will dynamically update with each page refresh.

EventBookings Scan HQ

You have the Scan Station app installed on multiple devices. Now, you need to manage them all from a single device, right? Here comes the EventBookings Scan HQ app.

Once you download and install it from the App Store or the Google Play Store and log in to the app using your EventBookings credentials, you’ll land on a home page like this:

Monitor the activity of scanning devices on the day of your event

1. Open the app
2. Navigate to the “Dashboard” section
3. Within this section, you’ll find graphical representations like Graphs and Bar charts, allowing you to gauge the performance of different devices
4. Additionally, users can review attendee and non-attendee information

To Review the Tickets Checked by each device:

1. Open the app
2. Remain on the Maps page
3. Look for the < > signs beneath the Google Map
4. By using these signs, you can easily switch between different pages, each displaying distinct details along with a pie chart

OR

1. Open the app
2. Remain on the Maps page
3. Click on View Details
4. The < > signs will direct you to separate pages for different devices, where you can view their respective details

Can’t connect to the internet, don’t worry; you can scan tickets offline

1. On the Maps page, locate the “Go Offline” toggle
2. Activate the toggle
3. A notification will appear: “Are you sure you want to take the device offline?”
4. Click “Yes”.
5. Your scanning device is now offline

To simultaneously switch all scanning devices to offline mode:

1. Open the app
2. Tap on the “Settings” located at the bottom of the app
3. Activate the toggle next to the option “Force All Devices Offline“
4. You will be alert to confirm. Click Yes

How to connect different devices?

Option 1

1. Download the app
2. Use the same credentials to log in to all devices

OR

Option 2

1. Download the app
2. Supervisors have the ability to create a group within “My Team”
3. Supervisors can send invitations to team members who are willing to scan tickets
4. Team members will receive these invitations, and upon accepting, they will gain access to the app