How to Set the Maximum Number of Tickets Per Customer

Setting a ticket limit per customer is a great way to manage demand and ensure fair access to your event. Follow the steps below to set a maximum number of tickets each customer can purchase for your event.

Step 1: Navigate to the Organiser Dashboard

Step 2: Access Events

From the dashboard, click on the Events tab in the left-hand menu.

Step 3: Select Your Event

Locate and click on the event you want to update.

Step 4: Click on Tickets

Within your event menu, select the Tickets tab.

Step 5: Open the Add Tickets Dropdown

Click the Add Tickets dropdown menu to view available ticket types.

Step 6: Choose Ticket Type

Select the type of ticket you want to configure: Single, Group, or Donation Tickets.

Step 7: Set Maximum Tickets per Customer

Scroll to the Maximum tickets per customer section and click on it.

Step 8: Define the Limit

Enter the maximum number of tickets a single customer can purchase for this ticket type.

Note: The “Maximum tickets per customer” setting means the most tickets one person can buy for an event. For example, if it’s set to 4, each customer can only get up to 4 tickets. This helps keep things fair, so more people have a chance to buy tickets. It also helps stop people from buying too many tickets to resell later.

Step 9: Save Your Settings

Click the Save button at the bottom of the page to apply your changes.

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