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Consumer

Where is my ticket?
How and when do I contact the event organiser?
Can I change my name or email address after completing the purchase?
What’s the reason for extra charges on my ticket purchase?
What is the cancellation policy and how do I cancel my order, or request for a refund?

Account

How can I change my email address?
How can I change my password?
How to update my profile?
How to switch to manage event from my profile?
How can I delete my account?

Your Order

Where is my ticket?
How do I cancel my order, or request for a refund?
How do I transfer my ticket?
How can I get a tax invoice?

Others

How the information I provide will be handled?