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Event Organiser

What types of events can be hosted on EventBookings?

What can I change after publishing my event?

Can I host charity events on EventBookings?

Is it possible for anyone to book my event without registering to the site?

Is it possible to add other people to manage my event?

Your Organiser Account

Is it possible to connect our own payment gateway to handle ticket sales?

Is there a way to archive or delete an organisation from my EventBookings profile?

Is it allowed to list several companies under my EventBookings account?

Can I add other people to manage my events?

Do I get a custom URL for my events?

What’s the purpose of collecting my personal documents for verification?

What is required to verify my organisation?

What is the recommended banner size for Organisation Profile?

Your Event

What is the recommended banner size for Events?

How do I send tax invoice with event tickets?

How do I set up an early bird discount?

Can I create a coupon for my event?

How to set the attendee limit of my event?

How to clone my current event?

How to sell add-ons with my event?

How can I create a waiting list for ticket types that are sold out?

Is it possible to restrict the number of tickets a person can buy for each type?

Is there a limit of ticket I can sell for free events?

Can I sell different tickets for different dates?

How can I share my event link to others?

Your Orders

Can I collect phone numbers or name or email of the ticket buyers?

Where do I find the order reports for my event?

Is there a way to download the booking information for my event?

How do I export my attendee details?

How to collect information from ticket buyers?

Is it possible to update attendee information after buying the tickets?

Do I need to pay the service charge even if the order is cancelled and refunded?

Contact and Contact Lists

How do I manage a contact list?

How can I create a contact list?

Invitation

What is the daily email invitation limit?

Can I change the default invitation email?

Can I upload my existing CSV file and invite people from that list?

RSVP

How do I collect responses from my invitees if they wanna attend or not?

Email Campaign

How do I create an email campaign?

How do I edit an existing email campaign?

How do I email attendees in bulk?

Survey

How to collect feedback from people about my event?

Allocated Seating

How can I handle seating arrangements or reserved seating options for each organisation’s events?

How can I offer reserved seating or sections for specific ticket types?

EventBookings Scan Station

Is it possible for more than one person to use the app for ticket scanning?

EventBookings Scan HQ

How do I scan the attendees’ tickets?

Can I track my attendees’ activity during the event?

Can I export the scan data?

Event Meet

Are there any options for integrating event livestreaming or virtual event platforms for each organisation’s events?

Attendance

Others

Can I customise my email notification preferences for my user account on EventBookings?

What are the main benefits of choosing a Premium plan over basic plan?

How can I integrate the embedded widget onto my website using your platform?

Is there a way to issue complimentary tickets?

Is it possible to accept donations while I sell my event tickets?

Is it possible to create a bundle of tickets for my event?

Is it possible to turn off refunds for paid event tickets?

What’s the procedure for granting a partial refund?

Can you explain how I can access my funds before the usual payout date?

How to add Stripe to the platform?

What are the payment processing options?

How to add bank details on EventBookings?

How can I delete my user account on EventBookings?

What’s the process for receiving a payout?

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